Legal
Terms of Service
Last updated: November 12, 2026
These terms are an agreement between Nehemiah LLC ("Nehemiah", "we", "us") and the church or organization that signs up for Nehemiah ("the church", "you"). By creating an account or using Nehemiah, you agree to them. If you accept on behalf of a church, you confirm you're allowed to.
1. The service
Nehemiah is online software for managing a church's ministries, projects, to-dos, requests, calendar, documents and related work, with optional connections to services such as Planning Center and Google. We may improve and change Nehemiah over time; we won't remove a core part of a paid plan during a billing period without notice.
2. Accounts and users
- The church's Super Admins manage who can use Nehemiah and what they can do.
- Keep sign-in details private, and tell us right away if you think an account has been misused.
- The church is responsible for its users' activity in its account and for following these terms.
3. Free trial, plans and payment
- A free trial lasts the period we agree with you. No card is needed to start.
- Paid plans are billed monthly or yearly in advance through Stripe, at the prices shown when you subscribe. Prices don't include taxes; if taxes apply, they'll be added.
- Plans include limits (such as people who sign in, projects and storage). At a limit, Nehemiah stops new additions until you move to a larger plan; it doesn't remove what you already have.
- If a payment fails, the account is marked Past Due and keeps working while it's resolved; we may suspend an account that stays unpaid.
- We'll give at least 30 days' notice before a price change takes effect for your plan.
4. Canceling
You can cancel anytime from Manage billing. Nehemiah keeps working until the end of the period you've paid for, then the account becomes view-only and your data is kept. Payments already made aren't refunded except where required by law or at our discretion. You can ask us to export or delete your church's data.
5. Your content
Your church owns everything it puts into Nehemiah. You give us permission to store, process and display it only to provide, secure and support the service for you. You're responsible for having the right to add the content and personal information you add, including information about volunteers and minors.
6. Acceptable use
Don't use Nehemiah to break the law, infringe others' rights, send spam, upload malware, try to access other churches' data or our systems without permission, or overload or reverse-engineer the service. We may suspend access that puts Nehemiah, other churches or people at risk, and we'll tell you why when we can.
7. Connected services
Planning Center, Google and other services you connect are provided by those companies under their own terms. Nehemiah only reads or writes what each connection and your settings allow. We aren't responsible for those services or their availability.
8. Support and availability
We work to keep Nehemiah available and reliable, and we back up data daily. Occasional maintenance or outages can happen. When you ask for help, our team may enter your church's account to help; every such visit is logged.
9. Privacy and security
Our Privacy Policy explains how we handle personal information, and our Security page explains how we protect it.
10. Disclaimers
Nehemiah is provided "as is" and "as available". To the extent the law allows, we disclaim implied warranties, including merchantability, fitness for a particular purpose and non-infringement.
11. Limitation of liability
To the extent the law allows, neither side is liable for indirect, incidental, special or consequential damages, or lost profits or data, and our total liability for any claim is limited to the amount you paid us in the 12 months before the claim.
12. Changes to these terms
We may update these terms. For important changes, we'll tell churches in the app or by email at least 30 days before they take effect. Continuing to use Nehemiah after that means you accept the new terms.
13. General
These terms are governed by the laws of the State of [state to be confirmed], without regard to conflict-of-law rules. If part of these terms can't be enforced, the rest still applies. These terms, with any order or plan details, are the whole agreement about Nehemiah.